- Many physicians have spoken out against the government’s plan to use “mystery shoppers” to assess medical access. But Ken Bottles, M.D., argues that a well-planned and implemented version of the program could work.
- Speaking of quality of care, a recent study found that medical errors that lead to malpractice suits occur frequently not just in hospitals, but also in outpatient settings.
- Meanwhile, the Robert Wood Johnson Foundation has released a new online directory of reports comparing quality of care among doctors and hospitals in different states.